Frequently Asked
Questions
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What is Premium SEO GURU?
Premium SEO GURU is a Business Consulting and Digital Solutions firm that helps businesses with registration, compliance, branding, website development, and digital marketing. We provide end-to-end solutions to help businesses launch, grow, and succeed in the digital space.
Where is Premium SEO GURU located?
We are based in Nigeria and operate across Africa, serving both local and international clients through our digital platforms.
Who can benefit from your services?
Our services cater to:
Startups & Entrepreneurs
Small and Medium Enterprises (SMEs)
Corporate Organizations
E-commerce Businesses
Personal Brands & Influencers
Small and Medium Enterprises (SMEs)
Corporate Organizations
E-commerce Businesses
Personal Brands & Influencers
How do I get started with Premium SEO GURU?
Simply contact us via our website, email, or phone. We’ll schedule a consultation to understand your needs and recommend the best solutions for your business.
Do you work with international clients?
Yes! We serve clients globally, helping businesses register, build their digital presence, and expand into new markets.
How long does it take to complete a project?
Timelines vary depending on the service:
Business Registration: 3–14 days (depending on type and regulatory approval).
Website Development: 2–6 weeks (based on complexity).
Branding & Marketing: Ongoing or based on campaign duration.
Website Development: 2–6 weeks (based on complexity).
Branding & Marketing: Ongoing or based on campaign duration.
Do you offer ongoing support after project completion?
Yes! We provide maintenance, updates, and continuous support for websites, digital marketing, and compliance services.
Can I request a customized service package?
Absolutely! We offer tailored service packages based on your business goals and budget. Contact us to discuss a personalized solution.
How do I contact customer support?
You can reach us via:
Email: support@premiumseoguru.com
Phone: +234-916-702-9504
Social Media: Facebook, Instagram, LinkedIn, Twitter
Phone: +234-916-702-9504
Social Media: Facebook, Instagram, LinkedIn, Twitter
What services does Premium SEO GURU offer?
Premium SEO GURU specializes in Business Consulting and Digital Solutions, including:
Business Registration & Compliance: CAC, SMEDAN, SCUML, NAFDAC, tax compliance, and more.
Website Development: Custom, responsive, and SEO-optimized websites.
Branding & Positioning: Logo design, brand identity, and market positioning.
Digital Marketing: Social media management, online advertising, and content creation.
Market Research & Strategy: Data-driven insights to help businesses grow.
Copywriting & Content Creation: Engaging content for websites, ads, and social media.
Website Development: Custom, responsive, and SEO-optimized websites.
Branding & Positioning: Logo design, brand identity, and market positioning.
Digital Marketing: Social media management, online advertising, and content creation.
Market Research & Strategy: Data-driven insights to help businesses grow.
Copywriting & Content Creation: Engaging content for websites, ads, and social media.
Do you offer business registration services for startups and small businesses?
Yes! We assist startups and small businesses in registering with CAC, obtaining tax identification numbers (TIN), and ensuring full compliance with regulatory bodies in Nigeria and Africa.
How long does it take to complete a business registration?
The timeframe depends on the type of registration and the regulatory body involved. Generally:
Business Name Registration (CAC): 3-7 working days
Company Limited Registration: 7-14 working days
SCUML, NAFDAC, and other regulatory approvals: Varies, but we offer fast-tracking services
Company Limited Registration: 7-14 working days
SCUML, NAFDAC, and other regulatory approvals: Varies, but we offer fast-tracking services
What type of websites do you develop?
We build a wide range of websites, including:
Business & Corporate Websites
E-commerce Stores
Portfolio & Personal Brand Websites
Web Applications & Custom Solutions
E-commerce Stores
Portfolio & Personal Brand Websites
Web Applications & Custom Solutions
Can you manage my social media pages?
Yes! We offer professional social media management, including content creation, post scheduling, audience engagement, and paid advertising to grow your brand.
Do you provide digital marketing services?
Absolutely! Our digital marketing services include:
Search Engine Optimization (SEO)
Pay-Per-Click (PPC) Advertising
Social Media Advertising
Email Marketing
Content Marketing
Pay-Per-Click (PPC) Advertising
Social Media Advertising
Email Marketing
Content Marketing
What branding services do you offer?
We create and refine brand identities through:
Logo & Visual Identity Design
Brand Positioning & Messaging
Product Packaging & Marketing Materials
Rebranding Strategies
Brand Positioning & Messaging
Product Packaging & Marketing Materials
Rebranding Strategies
Can I get a customized service package?
Yes! We offer customized service bundles based on your business needs and budget. Contact us for a tailored solution.
How do I get started with Premium SEO GURU?
Simply reach out to us via email, phone, or our website to discuss your needs. We'll guide you through the process and provide a plan tailored to your business.
How does Premium SEO GURU manage projects?
We follow a structured project management approach to ensure efficiency and high-quality results. Our process includes:
Consultation & Requirement Analysis: Understanding your goals and expectations.
Planning & Strategy Development: Creating a clear roadmap with timelines.
Execution & Implementation: Bringing your project to life with expert precision.
Monitoring & Optimization: Regular reviews to ensure quality and efficiency.
Delivery & Support: Finalizing the project and providing ongoing assistance if needed.
Planning & Strategy Development: Creating a clear roadmap with timelines.
Execution & Implementation: Bringing your project to life with expert precision.
Monitoring & Optimization: Regular reviews to ensure quality and efficiency.
Delivery & Support: Finalizing the project and providing ongoing assistance if needed.
What types of projects do you manage?
We specialize in managing Business Consulting and Digital Solutions projects, including:
Business registration and compliance processes.
Website and web application development.
Branding and rebranding projects.
Digital marketing campaigns.
Social media management and content strategy.
Website and web application development.
Branding and rebranding projects.
Digital marketing campaigns.
Social media management and content strategy.
How do you ensure projects are delivered on time?
We use project timelines, milestone tracking, and agile methodologies to keep projects on schedule. Regular updates and clear communication help prevent delays.
Do you provide ongoing support after project completion?
Yes! We offer post-project support, including website maintenance, compliance updates, and marketing optimization to ensure long-term success.
What tools do you use for project management?
We utilize a combination of professional project management tools such as:
Trello / Asana / Monday.com for task tracking.
Google Workspace / Slack / Zoom for communication and collaboration.
SEMrush / Google Analytics / Meta Business Suite for digital marketing projects.
Google Workspace / Slack / Zoom for communication and collaboration.
SEMrush / Google Analytics / Meta Business Suite for digital marketing projects.
How do you handle project revisions and feedback?
We encourage regular feedback throughout the project lifecycle. Clients can request adjustments at key stages, ensuring the final outcome aligns with their expectations.
Can I track the progress of my project?
Yes! We provide progress reports and scheduled updates. For long-term projects, we offer client dashboards for real-time tracking.
How do you manage multiple projects at the same time?
We assign dedicated project managers and teams to handle each project, ensuring that all clients receive personalized attention and timely delivery.
What happens if a project faces unexpected challenges?
We proactively identify risks and implement contingency plans. Our team quickly adapts to changes and ensures minimal disruptions while keeping clients informed.
How does Premium SEO GURU maintain strong client relationships?
We prioritize clear communication, transparency, and client satisfaction. Our dedicated support team ensures that clients receive regular updates, quick responses, and personalized solutions tailored to their business needs.
How can I communicate with my assigned project manager?
Clients can communicate via:
Email & Phone Calls for detailed discussions.
WhatsApp & Live Chat for quick responses.
Zoom/Google Meet for virtual meetings and consultations.
WhatsApp & Live Chat for quick responses.
Zoom/Google Meet for virtual meetings and consultations.
How often will I receive project updates?
For ongoing projects, we provide:
Weekly or bi-weekly progress reports.
Real-time updates for urgent projects.
Client review checkpoints at key stages of development.
Real-time updates for urgent projects.
Client review checkpoints at key stages of development.
What if I’m not satisfied with the service provided?
We strive for excellence, but if you’re not satisfied, we:
Address concerns through revision and optimization.
Offer modifications and improvements where applicable.
Provide refunds only when eligible under our service terms.
Offer modifications and improvements where applicable.
Provide refunds only when eligible under our service terms.
How do you handle confidential client information?
We follow strict privacy and data protection policies. All client information is secure and never shared with third parties without permission.
Can I request additional services after my project starts?
Yes! If you need extra services, we can adjust the project scope, discuss additional costs, and integrate them smoothly into the ongoing work.
Do you offer long-term business partnerships?
Absolutely! We provide retainer-based services for businesses looking for ongoing support in branding, marketing, compliance, and digital solutions.
How do you handle complaints or urgent requests?
For urgent matters, clients can contact our priority support via email or phone, and we ensure a response within 24 hours.
How do I leave feedback or testimonials?
We love hearing from our clients! You can:
Submit feedback via our website’s contact page.
Leave a review on Google, Facebook, or LinkedIn.
Share testimonials via email or WhatsApp.
Leave a review on Google, Facebook, or LinkedIn.
Share testimonials via email or WhatsApp.
What payment methods does Premium SEO GURU accept?
We accept a variety of secure payment methods, including:
Bank Transfers
Debit/Credit Cards
Mobile Payments (e.g., Flutterwave, Paystack)
Cryptocurrency (on request)
Debit/Credit Cards
Mobile Payments (e.g., Flutterwave, Paystack)
Cryptocurrency (on request)
Do you require full payment upfront?
For most services, we offer flexible payment options, including:
Full Payment: Required for small projects and one-time services.
Milestone-Based Payments: For larger projects, payments are made at different stages of completion.
Subscription-Based Payments: Available for ongoing services like social media management and website maintenance.
Milestone-Based Payments: For larger projects, payments are made at different stages of completion.
Subscription-Based Payments: Available for ongoing services like social media management and website maintenance.
Do you offer refunds?
Our refund policy depends on the nature of the service:
Non-refundable: Business registration, compliance services, and completed digital solutions.
Partial Refunds: Available for projects canceled before execution begins.
Full Refunds: Only applicable if no work has started and the request is made within 48 hours of payment.
Partial Refunds: Available for projects canceled before execution begins.
Full Refunds: Only applicable if no work has started and the request is made within 48 hours of payment.
Can I pay in installments?
Yes, installment payment plans are available for large projects such as website development and branding. Terms will be discussed during the consultation.
How do I get an invoice for my payment?
Invoices are automatically issued upon payment. You will receive a digital invoice via email for record-keeping and accounting purposes.
Are there any hidden fees?
No, our pricing is transparent. All costs are clearly communicated before work begins. Any additional charges will be discussed and approved by the client in advance.
What happens if I miss a scheduled payment?
For milestone-based and installment plans, a grace period is provided. However, failure to make payments on time may result in project delays or suspension.
Do you offer discounts or promotions?
Yes! We occasionally offer discounts for startups, bulk services, and referral-based promotions. Check our website or social media pages for updates.
How can I confirm that my payment was received?
Once payment is received, you will get a confirmation email and an official receipt. You can also reach out to our support team for verification.
What type of information does Premium SEO GURU collect?
We collect necessary business and personal information, such as:
Name, email, and phone number for communication.
Business details for registration and compliance services.
Payment details for processing transactions.
Website and marketing preferences for personalized services.
Business details for registration and compliance services.
Payment details for processing transactions.
Website and marketing preferences for personalized services.
How is my information used?
Your information is used to:
Provide business consulting and digital solutions.
Process registrations and compliance documentation.
Improve our services and customer experience.
Communicate updates, promotions, and essential notices.
Process registrations and compliance documentation.
Improve our services and customer experience.
Communicate updates, promotions, and essential notices.
Do you share my data with third parties?
No. We do not sell or share personal data with third parties without your consent. However, for compliance services, we may submit necessary details to regulatory bodies such as CAC, FIRS, and NAFDAC.
How do you protect my information?
We use secure servers, encryption, and strict access controls to protect your data from unauthorized access, breaches, or misuse.
Can I request to have my data deleted?
Yes. Clients can request data deletion at any time, subject to legal or regulatory requirements that require us to retain certain records.
Do you use cookies or tracking technologies?
Yes. We use cookies to enhance website functionality, track visitor behavior, and improve marketing strategies. You can adjust your browser settings to disable cookies if preferred.
How long do you retain customer data?
We retain customer data only as long as necessary to provide services and comply with legal obligations.
Can I opt out of marketing communications?
Yes. Clients can unsubscribe from emails and promotional messages at any time by clicking the "unsubscribe" link in emails or contacting our support team.
How can I contact Premium SEO GURU regarding privacy concerns?
For any privacy-related inquiries, contact us via:
Email: privacy@premiumseoguru.com
Phone: +234-916-7029-504
Website: Contact Form on www.premiumseoguru.com
Phone: +234-916-7029-504
Website: Contact Form on www.premiumseoguru.com
